Please remove all items from the appliance to be hauled away prior to our arrival. If you purchase Haul Away, we will remove and recycle your old appliance at the time we deliver your purchased item(s).
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HAUL AWAY: We will haul away your existing appliance on delivery for free provided it is disconnected and curb side(outside ground level) If it is still connected at the time of haul away, we will charge $30 to disconnect the appliance and haul it away. Leaving a voice mail message or sending an email without our confirmation does not constitute a delivery reschedule/cancellation.ĭelivery Fees are NON-REFUNDABLE - this non-refund policy includes but not limited to: you or an adult is not home for a scheduled delivery. We will email a cancel/reschedule confirmation. If you need to reschedule you must call us at least 24 hours in advance. An adult of at least 18 years of age must be present to allow for entry to the premises and authorized by the purchaser to sign for product acceptance and approval of installation. (if you require delivery outside of our free delivery days and time window delivery fees apply please ask for details)ĪBOUT OUR DELIVERY TIMES: For delivery we require a window availability from 9am-4pm for arrival time due to traffic conditions or other delays. You can reschedule your delivery provided you do so by calling us at (714) 540-4444 at least 24 hours before your delivery date and time.ĭELIVERY HOURS: Delivery Days & Times: Free Delivery Days are Mon, Wed or Sat between 9:00 a.m. If you are not home, you will be charged a $120 non refundable delivery fee. We will call, text and/or email (at your preference) to remind you of your delivery the day before and the day of the delivery. Please ask for details and we will provide you a specific quote.ĭELIVERY SCHEDULING & RESCHEDULING POLICY: You must schedule and be home (or a designated adult) for the delivery. Please advise of the floor level delivery for the specific fee. There is a specific fee for delivery for cities outside of 20 Miles and floor levels (such as 2nd or 3rd floors).
Free Local Delivery, Ground Level Up to 20 Miles on Purchases over $499.
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